Done-for-you front office

Every call answered. Every lead followed up. One system, run for you.

Steadyline sets up and runs the front office for owner-run local businesses: trades, home services, restaurants. A virtual receptionist answers every call, every lead lands in a CRM we manage for you, follow-up goes out automatically, and your pipeline stays organized. You get back to the work.

A short Google Meet. We'll show you the whole system working for a business like yours.

The work gets done. The leads slip through the cracks.

You're on a job, under a sink, on a roof, or running the line on a Friday night. The phone rings and nobody gets to it. A web form sits unread until Tuesday. The estimate you sent last week never got a follow-up. Past customers forget your name.

None of that is because you don't care. It's because you're one person doing the work and the office.

Most callers don't leave a voicemail. Most estimates that don't get a follow-up go cold. The fix isn't working harder. It's a system that catches every lead and follows up without you having to remember.

Example, roofing: after a hailstorm, every homeowner on the block calls at once. The roofer who answers, books the inspection, and follows up on the estimate gets the job.

Three steps. We build it and run it.

  1. We learn your business. One call about your services, service area, hours, how you book work, and what counts as urgent.
  2. We set up the whole system. Receptionist on your phone line, CRM with your pipeline, forms and chat on your website, follow-up messages written in your voice, review requests, and your owner dashboard. We move your existing contacts in.
  3. We run it with you. Calls get answered, leads get logged, follow-ups go out, and you see it all in one place. When something changes, you tell us and we update it.

What's included

One system, seven parts. Each part works on its own; together they make sure nothing falls through.

Virtual receptionist

Every inbound call answered, 24/7.

  • Answers every call, day or night, weekends and holidays
  • Opens every call with a clear disclosure: it's a virtual assistant and the call is recorded. It never claims to be a person
  • Captures name, number, address and what the caller needs, straight into your CRM
  • Books estimates, service calls or inspections into open slots
  • Warm-transfers urgent calls to you live. You set the rules for what's urgent
  • Sends you a short summary after every call
  • Stays in its lane: no insurance, legal or other professional advice, and no promises you haven't approved

A full CRM we set up and manage

Every lead in one place, from first call to finished job.

  • Lead capture from calls, website forms, chat and ad lead forms
  • Pipeline stages that match how you sell: New lead → Contacted → Estimate booked → Estimate sent → Won / Lost
  • Job tracking from booked to completed
  • Full contact history on one timeline
  • Mobile access so you can check a lead from the truck
  • We build it, import your contacts, and keep it clean

Automated follow-up

On time, every time, to people who've already reached out to you.

  • Missed-call text-back
  • Estimate follow-ups until the customer says yes, no, or stop
  • Appointment reminders to cut no-shows
  • Review requests after each finished job
  • Past-customer reactivation (with consent)
  • Email and SMS nurture
  • Every message includes a clear way to opt out, honored automatically

Only your own leads and customers who contacted you or opted in. No cold calls, cold texts, or mass texting to purchased lists or strangers.

Website and lead capture

Your website works like another front desk.

  • Lead forms that drop straight into your CRM and trigger follow-up
  • Website chat that captures name, number and need
  • Clear opt-in language on every form
  • Click-to-call and booking links on every page

Reviews and reputation

More reviews from customers who were already happy.

  • Automatic review requests after a completed job
  • Links straight to your Google review page
  • Alerts when a new review comes in
  • Help drafting replies
  • We never write fake reviews or offer incentives for reviews

Owner reporting

See how the business is doing without digging.

  • One dashboard: calls answered, leads by source, appointments, estimates out, jobs won
  • Missed-call and response-time view
  • Weekly summary by email
  • Monthly check-in with us

Extras

The small things that eat your evenings.

  • Scheduling: online booking and calendar sync
  • Invoicing and payment reminders
  • Integrations with the tools you already use

Built for owner-run local businesses with 1 to 20 people.

We set up each system for how your industry's leads actually come in. Hear a live demo receptionist for yours:

Roofing

Summit Ridge Roofing (demo)

Never miss a storm-season call. Books inspections day or night, follows up on every estimate, and asks for reviews after the job. On insurance questions, the receptionist says you inspect and document. It never discusses coverage or deductibles.

+1 720-796-8244
Septic

Clearwater Septic (demo)

Backups and full tanks don't wait for business hours. Books pumping and inspections, sends real emergencies straight to you, and reminds customers when routine service is due.

+1 970-251-8568
Foundation

Bedrock Foundation (demo)

Cracks and settling worry homeowners fast. Answers every call, books assessments, and follows up on every repair estimate so good jobs don't go cold.

+1 970-659-6930

Demo lines reach a virtual assistant for a sample business. Calls are recorded. Run another kind of local service business? Book a demo and we'll tell you honestly whether it fits.

Steadyline is a good fit if you:

One plan: the full done-for-you system.

We build it, run it, and keep it working for you. Everything below is included.

FAQ

Is this just an answering service?

No. The receptionist is one part. Steadyline also sets up and manages your CRM, sends follow-ups automatically, connects your website forms, asks for reviews, and gives you a simple dashboard. It's one system, built and run for you.

Will callers know it's AI?

Yes. Every call starts with the receptionist saying it's a virtual assistant and that the call is recorded. It never claims to be a person. If a caller would rather talk to someone, it can take a message or transfer them to you, based on the rules you set.

Who gets the automatic texts and emails?

Only your own leads and customers: people who called you, filled out your form, booked with you, or opted in. Every message includes a way to opt out, and opt-outs are honored automatically. We don't cold-call, cold-text, or blast messages to lists of strangers, and the receptionist doesn't make outbound sales calls.

What about insurance questions?

The receptionist and follow-up messages don't give insurance or legal advice. For roofers, they never promise coverage or talk about deductibles. If a homeowner asks, they say your team inspects and documents the damage, and offer to book an inspection.

Do I have to learn a new CRM?

Not really. We build it, import your contacts, and keep it running. You can check leads and jobs from your phone, and you get a weekly summary either way.

What happens with an urgent call?

You decide what counts as urgent, like an active leak, a no-heat call, or someone asking for you by name. Those calls get warm-transferred to your phone with a quick note on who's calling. If you don't pick up, the receptionist takes the details, the lead goes into your CRM, and you get the summary right away.

Do I have to change my phone number?

No. You keep your number. We forward calls to the receptionist, either all of them or just the ones you miss.

What do I need to do for setup?

We do the setup. You spend about an hour with us across a kickoff call and a review of your messages, so everything sounds like you.

Book a 15-minute demo

Pick a time for a short Google Meet. We'll show you the whole system working for a business like yours.

Online booking is coming soon. For now, email us and we'll find a time that works.

Email tavish@steadyline.agency

Stop losing work to missed calls and forgotten follow-ups.

Book a 15-minute Google Meet. We'll walk through how the system would handle your calls, leads and follow-up.

Or email tavish@steadyline.agency, or call a demo line: Roofing +1 720-796-8244 · Septic +1 970-251-8568 · Foundation +1 970-659-6930